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Shipping & Delivery Policy

Last updated: October 1, 2026
  • Viz is a digital, online service. Nothing is shipped physically and there are no shipping charges.
  • Paid plans are activated instantly on your account after successful payment, and a confirmation email with your invoice follows.

1. What we deliver

SPARKEDU TECHNOLOGIES LLP provides Viz as software accessed through a web browser at www.sparkedunow.com/viz. We do not sell or ship physical goods, and no courier, shipping or handling charges apply.

2. Delivery method and timeline

PurchaseHow it is deliveredWhen
Free planAccess on sign-up to your Viz accountImmediately after you create your account
Pro subscriptionPro features unlocked on your registered Viz accountImmediately after successful payment (usually within a few minutes)
Payment confirmation and tax invoiceEmail to your registered email addressWithin 24 hours of payment

3. If your plan is not activated

If your Pro features are not available within 2 hours of a successful payment, sign out and sign in again. If they are still missing, email sparkedutechnologies@gmail.com with your registered email address and transaction ID. We will activate your plan within 48 hours of your report, or refund the payment in full under our Refund Policy.

4. Where we deliver

Viz is available online in India and internationally, wherever it can lawfully be offered. You need a modern web browser and an internet connection; any data charges from your internet provider are your responsibility.

5. Your exported files

Videos, images and other files you export from Viz are generated in the app and downloaded directly to your device. We do not send exported files by post or email.

SPARKEDU TECHNOLOGIES LLP
Registered office: P. No. 198, Sy No. 17, 1st Biddapur, Hirapur, Kalaburagi, Karnataka – 585103, India
GSTIN: 29AFWFS9899G1ZH
Email: sparkedutechnologies@gmail.com · Phone: +91 93806 68711